Certified Business Transformation Manager (CBTM)®

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About Course

Course Objective:  The Certified Business Transformation Manager (CBTM)® program aims to equip participants with the knowledge, skills, and tools necessary to lead successful business transformation initiatives. The course focuses on understanding the principles of business transformation, developing strategies for organizational change management, optimizing business processes, leveraging technology for digital transformation, and effectively leading teams through the transformation process. By completing the program, participants will be prepared to drive meaningful change within their organizations and navigate the complexities of today’s rapidly evolving business landscape.


Module 1: Introduction to Business Transformation

  • Overview of Business Transformation
  • Importance of Business Transformation in Today’s Business Landscape
  • Role of the Business Transformation Manager

Module 2: Understanding Business Strategy

  • Defining Business Strategy
  • Strategic Planning Process
  • Aligning Business Transformation with Organizational Strategy

Module 3: Organizational Change Management

  • Fundamentals of Change Management
  • Change Management Models and Frameworks
  • Communication and Stakeholder Engagement

Module 4: Business Process Optimization

  • Introduction to Business Process Optimization
  • Process Mapping and Analysis
  • Lean and Six Sigma Principles
  • Continuous Improvement Techniques

Module 5: Technology Adoption and Digital Transformation

  • Overview of Technology Adoption
  • Digital Transformation Trends and Challenges
  • Leveraging Emerging Technologies for Business Transformation

Module 6: Project Management for Business Transformation

  • Project Management Methodologies
  • Project Planning and Execution
  • Risk Management and Mitigation Strategies

 Module 7: Leadership and Change Management

  • Leadership in Business Transformation
  • Leading Change Initiatives
  • Building a Culture of Innovation and Adaptability

Module 8: Performance Measurement and Evaluation

  • Key Performance Indicators (KPIs) for Business Transformation
  • Metrics for Assessing Transformational Success
  • Monitoring and Evaluating Transformational Progress

Module 9: Case Studies in Business Transformation

  • Real-world Examples of Successful Business Transformations
  • Lessons Learned and Best Practices

Module 10: Ethical Considerations in Business Transformation

  • Ethical Leadership and Decision Making
  • Managing Ethical Dilemmas in Transformational Contexts


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Course Content

Certified Business Transformation Manager (CBTM)®

  • Case Study 1: Implementing Digital Transformation in a Retail Company
  • Certified Business Transformation Manager (CBTM)® Quiz

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