Certified Innovation Management Expert (CIME)®

Course Objective:  The course objective for the “Certified Design Thinking and Innovation Management Expert Certification” is to provide participants with comprehensive knowledge, practical skills, and a deep understanding of design thinking and innovation management principles. By the end of the certification program, participants should be able to:

Master the foundational concepts and principles of design thinking and innovation management.

• Apply human-centred design methodologies to identify and solve complex problems effectively.
• Utilize empathy and user research techniques to gain insights into user needs and preferences.
• Generate innovative ideas through ideation sessions and creative brainstorming processes.
• Navigate through the entire design thinking process, including problem definition, ideation, prototyping, and testing.
• Develop strategies to foster a culture of innovation within organizations and promote creative thinking among team members.
• Implement design thinking tools and techniques to drive product/service innovation and enhance customer experience.
• Evaluate and manage risks associated with innovation projects and initiatives.
• Measure the impact of innovation efforts using key performance indicators (KPIs) and metrics.
• Integrate design thinking principles into strategic planning and decision-making processes.
• Analyse case studies and real-world examples to gain insights into successful design thinking and innovation management practices.
• Address ethical considerations and ensure responsible innovation practices.
• Stay informed about emerging trends and innovations in design thinking and innovation management.
• Complete a capstone project demonstrating proficiency in applying design thinking and innovation management principles to solve real-world challenges.
• Prepare for and successfully pass the certification examination to obtain the “Certified Design Thinking and Innovation Management Expert” credential.

Modules:

Module 1: Introduction to Design Thinking and Innovation Management

• Understanding Design Thinking
• Importance of Innovation Management
• Role of Design Thinking in Driving Innovation
• Overview of the Course Structure

Module 2: Foundations of Design Thinking

• Principles and Mindset of Design Thinking
• Human-Centred Design Approach
• Empathy and User Research
• Ideation Techniques and Creative Problem-Solving

Module 3: Design Thinking Process

• Define: Problem Definition and Framing
• Discover: User Research and Insights Gathering
• Ideate: Brainstorming and Idea Generation
• Prototype: Rapid Prototyping and Iterative Design
• Test: User Testing and Validation

 Module 4: Innovation Management Frameworks

• Overview of Innovation Management
• Types of Innovation: Incremental vs. Disruptive
• Innovation Strategy and Road-mapping
• Managing Innovation Portfolio

Module 5: Integrating Design Thinking into Organizational Culture

• Creating a Culture of Innovation
• Leadership and Support for Design Thinking Initiatives
• Building Cross-functional Collaboration and Empowerment
• Overcoming Resistance to Change

Module 6: Design Thinking Tools and Techniques

• Journey Mapping and Customer Experience Design
• Persona Development and User Story Mapping
• Design Sprints and Rapid Prototyping Methods
• Design Critique and Feedback Sessions

 Module 7: Measuring and Evaluating Innovation

• Key Performance Indicators (KPIs) for Innovation
• Innovation Metrics and Evaluation Frameworks
• Feedback Loops and Continuous Improvement

Module 8: Ethical Considerations in Design Thinking and Innovation

• Ethical Design Principles and Practices
• Addressing Bias and Diversity in Innovation Processes
• Ensuring Ethical Use of User Data and Insights

 Module 9: Future Trends in Design Thinking and Innovation Management

• Emerging Technologies and Their Impact on Innovation
• Global Trends Shaping the Future of Design Thinking
• Opportunities and Challenges in Design-led Innovation