Certified Administrative Manager (CAM)®

Course Objective:  The Certified Administrative Manager (CAM)^® program aims to equip professionals with the knowledge, skills, and competencies needed to excel in administrative management roles. The program covers a wide range of topics, including organizational management, leadership, office operations, financial management, human resource management, project management, legal and ethical considerations, communication skills, and professional development.

Modules

Module 1: Introduction to Administrative Management

• Role and Importance of Administrative Managers
• Evolution of Administrative Management
• Contemporary Challenges and Trends

Module 2: Principles of Organizational Management

• Organizational Structures and Dynamics
• Planning and Decision Making
• Organizational Culture and Communication

Module 3: Administrative Leadership and Supervision

• Leadership Styles and Approaches
• Team Building and Motivation
• Performance Management and Evaluation

Module 4: Office Operations and Technology

• Office Automation and Technology Integration
• Records Management and Information Security
• Business Process Improvement

Module 5: Financial Management for Administrators

• Budgeting and Financial Planning
• Expense Management and Cost Control
• Financial Reporting and Analysis

Module 6: Human Resource Management

• Recruitment and Selection
• Training and Development
• Employee Relations and Conflict Resolution

Module 7: Project Management for Administrators

• Project Planning and Execution
• Time Management and Prioritization
• Risk Management and Contingency Planning

Module 8: Legal and Ethical Considerations in Administration

• Compliance and Regulatory Requirements
• Ethical Decision Making
• Legal Issues in Administration

Module 9: Communication and Interpersonal Skills

• Effective Communication Strategies
• Conflict Resolution Techniques
• Building and Maintaining Professional Relationships